Terms of use

1. About these terms

The website and the platform are provided by MAGICAI LTD, a company registered in Israel ("Magic", "we", "us"). "You" means the company that receives a platform account and every person who uses the platform on its behalf, or, on the website only, the visitor.

If you use the platform for a company, you confirm that you are authorised to accept these terms for it. The platform is for businesses only; it is not offered to consumers, and you must be at least 18 to use it.

2. Words we use

In these terms:

• Platform: the Magic online service for purchasing, available after sign-in, including its forms, dashboards and messages.
• Request: a statement of what your company intends to buy, with the product, quantity, frequency, technical requirements and delivery destination.
• Pooled order: compatible requests from several companies for the same product, combined so that manufacturers quote on the total volume.
• Offer: the terms Magic presents to you for your part of a pooled order, including price, quantity, lead time, validity and what is included.
• Supplier: a manufacturer or other seller of goods that quotes on a pooled order.
• Partner: a bank, logistics, customs, inspection or other company that provides a service in a deal.
• Deal contract: the written agreement that is signed when you decide to go ahead with an offer, naming the parties, the goods, the price, the delivery and payment terms and each party's responsibilities.

3. Your account

You must give accurate, current and complete information when your account is set up and keep it up to date. Each user has personal sign-in details that must not be shared. You are responsible for what is done under your company's account and must tell us at once if you believe someone has used it without permission.

Magic issues accounts to pilot partners at its discretion, and may ask for information that confirms a company's identity before giving access to the platform or to a deal.

4. What the platform does

Magic lets companies describe what they buy in a standard way, combines compatible demand from several companies, finds and qualifies manufacturers, asks them for quotes, and presents each company with an offer for its share. The platform uses artificial intelligence to support this work, and a member of the Magic team approves every request for a quote before it is sent and every offer before it is presented.

Examples, calculations and figures shown on the website or the platform are illustrations unless an offer states otherwise. Nothing on the website is an offer of goods, credit, securities or professional services.

5. Requests are not orders

Submitting a request does not commit your company to buy anything, and it does not commit Magic or any supplier to sell. A request tells Magic what you need so that it can be combined with other demand and quoted. Magic may decide not to take a request forward, for example if it is incomplete, if there is not enough compatible demand, or if no suitable supplier is found.

6. Pooling and confidentiality

Magic combines only requests with the same product and compatible requirements. Other companies never see your company's name, your quantities, your prices or your documents, and suppliers receive the specification and the combined volume without the identity of the companies behind it until a deal contract is prepared. Magic decides how pooled orders are formed and when they go to suppliers, and does not promise that any request will be included in a pooled order within a particular time.

7. Offers and deals

An offer is valid for the period it states. You may accept or decline it; declining has no cost. Accepting an offer on the platform tells Magic that you want to go ahead, and starts the preparation of the deal contract. The purchase becomes binding only when the deal contract is signed, and the deal contract then prevails over these terms for everything it covers.

The deal contract states who sells the goods, who is responsible for quality, delivery, customs and claims, how and when payment is made, and what Magic's role and any fee are. Magic checks suppliers and arranges pre-shipment inspection as the offer and the deal contract describe, but a supplier's obligations to deliver goods that conform to the contract are the supplier's.

8. Money and payment

No money for goods passes through the platform or through Magic. Settlement runs between the buyer, its bank and the seller, for example through a letter of credit, a bank guarantee or deferred payment terms. Magic does not hold customer money, does not take goods onto its balance sheet, does not lend and does not decide on credit. Any banking product is provided by the bank under its own terms and approval.

9. Fees

Using the website, submitting requests on the platform and receiving offers are free of charge unless we agree otherwise with you in writing. If Magic charges a fee in a deal, the fee is stated in the offer or the deal contract before you commit to anything.

10. Your information and documents

You keep ownership of the information and documents your company provides, such as requests, specifications, drawings and notes. You give Magic permission to store, copy, analyse and process them, including with artificial intelligence, and to share them in the way described in these terms and the privacy policy, for the purpose of providing the service. The form on the website collects only a name, a company, and a phone number or email address (and, for job applications, an optional profile link); it does not accept files.

You confirm that you are entitled to share everything you upload, that it does not infringe anyone's rights or breach a duty of confidentiality, and that it contains no malicious code. Do not upload personal data of others beyond what is needed, or any special category of personal data.

11. Artificial intelligence features

Features that read documents, fill in requests, suggest products or summarise messages use artificial intelligence and may be incomplete or wrong. The results are suggestions: you must check every field before you save or submit a request, and you remain responsible for the accuracy of the requests your company submits.

12. Acceptable use

When you use the website or the platform, you must not:

• use it for anything unlawful, or to submit false, misleading or speculative requests;
• try to identify other buyers, or to learn their volumes, prices or documents;
• access accounts, data or parts of the system you are not authorised to use, or test, scan or bypass its security;
• copy, scrape or extract the content or the data by automated means, or use them to build a competing service;
• interfere with the operation of the service, overload it, or introduce malicious code;
• reverse-engineer the software, except where the law allows it despite this restriction;
• resell or give access to the platform to anyone outside your company.

13. Magic's rights in the service

The website, the platform, the software, the design and the Magic name and marks belong to MAGICAI LTD or its licensors. These terms give your company a limited, non-exclusive, non-transferable right to use the platform for its own purchasing while its account is open. Names of other companies and products appear only to describe the market or how Magic connects to them, and belong to their owners.

14. Confidentiality

Each side will keep confidential the non-public information it receives from the other through the platform, such as offers, prices, supplier details and business plans, and use it only for the purpose of the service and the deal. This duty does not apply to information that is public, that the recipient already knew or developed independently, or that must be disclosed by law.

15. Availability and changes to the service

We work to keep the service available and secure, but it is provided as it is and as available, and may be interrupted for maintenance, faults or reasons beyond our control. We may change, add or remove features. If we stop offering the platform, we will give companies with platform accounts reasonable notice and, on request, a copy of their request data.

16. Responsibility and its limits

To the extent the law allows, Magic is not liable for indirect or consequential loss, such as loss of profit, business or opportunity, or for loss caused by the information or documents you provided, by a supplier or partner acting under its own contract, or by events beyond our reasonable control. Magic's total liability to your company in connection with the website and the platform, other than under a deal contract, is limited to the fees your company paid Magic in the twelve months before the claim arose, or 1,000 Israeli new shekels if no fee was paid.

Nothing in these terms limits liability that cannot be limited by law, such as liability for fraud or for deliberate harm. The responsibilities of the parties in a deal are set out in the deal contract.

17. Indemnity

Your company will compensate Magic for reasonable costs and losses caused by a third-party claim that arises from information or documents your company uploaded without the right to do so, or from its breach of these terms, provided that Magic tells you promptly about the claim and allows you to take part in its defence.

18. Suspension and closing an account

You may close your company's account at any time by writing to us. We may suspend or close an account, after notice where reasonable, if these terms are breached, if we are required to by law, or if the account is used in a way that puts other users, suppliers or Magic at risk. Closing an account does not affect deal contracts already signed, or the sections of these terms that by their nature continue, such as confidentiality, responsibility and law.

19. Changes to these terms

We may update these terms. The date at the top shows the latest version. We will tell platform users about material changes by email or on the platform at least 30 days before they take effect, unless a change is required sooner by law. If you do not accept a change, you may close your account before it takes effect; continuing to use the platform afterwards means you accept it.

20. Law, disputes and language

These terms are governed by the law of Israel, without regard to its conflict-of-laws rules. The competent courts in Tel Aviv-Yafo have exclusive jurisdiction over any dispute arising from them, although Magic may also seek urgent relief in any competent court. The terms are published in English, Hebrew and Russian; if the versions differ, the English text prevails.

These terms, together with the privacy policy and any deal contract, are the whole agreement about their subject. If a provision is found invalid, the rest remains in force. A failure to enforce a right is not a waiver of it. Your company may not transfer its rights under these terms without our written consent. Questions about these terms can be sent through the Contact page.